The purpose of this Privacy Policy is to outline:

RDC Media abides by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act). Further information in relation to RDC Media's Privacy Policy can be obtained by contacting RDC Media's Privacy Officer (please refer below for contact details).

This Privacy Policy will be reviewed regularly and may be updated from time to time and published on the relevant Website (as defined in section 9 below).


This Privacy Policy applies to all personal information collected by Racing.com Media Pty Ltd (ABN 55 643 473 376) when trading as:

(together, RDC Media).

RDC Media is a wholly owned subsidiary of Racing Victoria Limited ACN 096 917 930 (Racing Victoria). RDC Media will only collect personal information or sensitive information that is reasonably necessary for, or directly related to, one of its functions or activities. This Privacy Policy applies to all personal information collected by RDC Media, whether RDC Media has asked for the information or not.


RDC Media's functions and activities include:


Personal Information

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not. Personal information includes information such as:

RDC Media will not collect personal information unless collection of such information is reasonably necessary to enable RDC Media to carry out one or more of its functions and/or activities.

We are generally exempt from the Privacy Act when we handle employee records, and this Privacy Policy does not apply to that information. However, where State or Territory health privacy legislation applies, we are still required to protect the privacy of employee health information. This Privacy Policy will apply in those circumstances.

Solicited Information

RDC Media holds and uses personal information about its suppliers, customers, Website users and subscribers. Typically, this information includes a person's name, email address, phone number, address, date of birth, gender and any other required information.

This information is needed to maintain RDC Media's records in a format that identifies the person. These records are held by RDC Media for the purposes of enabling RDC Media to:

RDC Media collects personal information only by lawful and fair means. Information is collected from the individual unless it is unreasonable or impracticable to do so. This is generally directly from an individual in the course of their visit to the Website and includes but is not limited to, situations where an individual inputs personal information to:

RDC Media may otherwise collect information directly from you, from third parties and/or publicly available sources, including but not limited to the following:

Unsolicited Information

If RDC Media receives personal information about an individual in circumstances where it did not solicit the information, RDC Media will (within a reasonable period after receiving the information) determine whether or not it would have been entitled to collect such information having regard to its functions and activities. If RDC Media determines that it is not entitled to such information, RDC Media will destroy the information or ensure that the information is de-identified.

Sensitive Information

Sensitive information is a subset of personal information that is generally afforded a higher level of privacy protection. Examples include information about an individual's:

RDC Media will not collect sensitive information unless the individual has consented to the collection of that information or the collection is required or authorised by law.

What if you don't provide us with your personal information?

The nature of the business carried on by RDC Media means that, generally, it is not possible for us to provide services to you anonymously. However, in some circumstances, we allow individuals the option of not identifying themselves, or of using a pseudonym, when dealing with us, for example, where you write to a RDC Media publication or where you post on the Website.


RDC Media has commercially reasonable processes in place to ensure the security of an individual's personal information including encryption of all data when it is transferred to Best Bets' service providers and limitations on access to personal information within RDC Media. There are limitations on access to information within RDC Media.

Only certain RDC Media employees, being those required to have access to personal information so that RDC Media is able to carry out its functions and activities will have access to information held by RDC Media, in order to protect the information from:

  1. misuse, interference and loss; and
  2. unauthorised access, modification or disclosure.

Authorised RDC Media employees will require a password to access RDC Media's database, where the information is held.

If RDC Media no longer requires any information for any purpose for which the information may be used or disclosed in accordance with this Privacy Policy, RDC Media will take such steps as are reasonable in the circumstances to securely destroy the information or to ensure that the information is de-identified.


For what purpose may RDC Media use and/or disclose my personal information?

RDC Media may use or disclose personal information for the purpose for which it was collected and for other purposes permitted by the Privacy Act, including where:

Except in limited circumstances, including those described below (refer to section "Cross-border Processing and Disclosure of Personal Information"), it is not likely that RDC Media will disclose information to overseas recipients.

RDC Media may disclose your personal information to third parties for the following purposes:

When personal information is disclosed to third parties, appropriate care is taken to ensure the information is protected from misuse.

Who may RDC Media share my personal information with?

Personal information collected by RDC Media shall be disclosed to Racing Victoria. Please refer to Racing Victoria's Privacy Policy available at https://www.racingvictoria.com.au/privacy-policy for details regarding how Racing Victoria manages your personal information.

Personal information collected by RDC Media may also be disclosed to third parties. For example, personal information may be disclosed to:

Cross-border Processing and Disclosure of Personal Information

RDC Media may process and/or disclose your personal information overseas, including in the United States, the European Union (including the United Kingdom), Singapore and Hong Kong in the following situations:

In each case, we will comply with the requirements of the Privacy Act that apply to cross border disclosures of personal information.


Where applicable, the collection and handling of personal information collected by RDC Media in its role as a media organisation in the course of journalism, photography or provision of the news service (Journalism Activities), is not covered under this Privacy Policy. Personal information collected in the course of Journalism Activities will be handled in accordance with the Australian Press Council's Privacy Standards which are available here: http://www.presscouncil.org.au/privacy-principles/.

Direct marketing

RDC Media may disclose personal information (not sensitive information) to third parties for the purposes of direct marketing services related to the thoroughbred racing industry. An individual will be able to opt-out of direct marketing at any time if he or she chooses, by following the relevant opt-out or unsubscribe instructions in the relevant communication, the preference centre which can be accessed via the Website or by notifying Customer Support at feedback@racing.com

RDC Media will not use or disclose personal information about an individual for the purpose of direct marketing, unless RDC Media collected the information:


A person can access his or her own personal information by contacting RDC Media's Privacy Officer. RDC Media's Privacy Officer will respond within a reasonable period after the request is made.

In some circumstances, a fee may apply.

RDC Media will endeavour to take reasonable steps to ensure that the information it holds is accurate, up to date and complete. If the information held by RDC Media is inaccurate, incomplete or not up to date, the individual may request that RDC Media correct the information.

There are some circumstances in which RDC Media is entitled to deny a person access to information, in part or full. These include, amongst others, circumstances where:

If any request for access to information is to be denied in part or full or not provided in the manner requested by an individual, RDC Media will give the individual a written notice, setting out, amongst others, the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so.


We hold personal information in a number of ways, including in hard copy documents, electronic databases, email contact lists, and in paper files held in drawers and cabinets. Paper files may also be archived in boxes and stored offsite in secure facilities. We take reasonable steps to:

You can help us keep your information up to date, by letting us know about any changes to your details, such as your address, email address or phone number.

The steps we take to secure the personal information we hold include website protection measures (such as firewalls and anti-virus software), security restrictions on access to our computer systems (such as login and password protection), controlled access to our corporate premises, policies on document storage and security, personnel security, staff training and workplace policies.


RDC Media operates various websites to which this Privacy Policy applies as follows:



The Website may also contain links to other websites, including the following, which have their own privacy policies. Individuals that visit these websites should refer to their separate privacy policies.

Collection and Purpose (including Cookies)

RDC Media may collect personal information from an individual in the course of an individual's visit to a Website and where that individual inputs personal information, which includes but is not limited to situations, where a person:

In addition, RDC Media also places, uses and reads cookies and advertising identifiers for mobile devices from an individual who visits the Website computer. This includes through its use of a third party service, Google Analytics, which may also provide RDC Media with information about you, such as your IP address, location, gender, age bracket, language and interests based on your interaction with Google platforms. If you would like more information regarding how Google uses data, please visit www.google.com/policies/privacy/partners/ (as amended by Google from time to time).

The use of cookies, advertising identifiers for mobile devices and Google Analytics enables RDC Media to:

The purposes for which RDC Media collects personal information from users of its Website include:

If a person does not wish to receive cookies, you may set your browser to either prompt or refuse cookies.

Microsoft Clarity

We partner with Microsoft Clarity to capture website usage data, which monitors how you use and interact with our website. Website usage data is captured using first and third-party cookies and other tracking technologies, including heat maps, session recordings and machine learning, to determine the popularity of products/services and online activity.

The data we collect includes search terms used by you, the pages you visit on our website and the amount of time spent on those pages (or on certain parts of a page), the date and time when you access pages on our website, downloads, your general browsing activity and bounce rates (being whether you enter our site and leave or view multiple pages).

The main purpose for collecting this data is to improve and market our products/services. Additionally, we use this information for site optimisation, fraud/security detection purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Microsoft Clarity is hosted in Australia, and customer data is stored in Australia.


Customarily, RDC Media only discloses personal information collected via the Website to its service providers who assist in the operation of the Websites. RDC Media will only disclose personal information to an unrelated third party with the individual's consent, in accordance with this Privacy Policy or otherwise in accordance with the Privacy Act.


If you are located in the European Union or the United Kingdom you may have additional rights to those described above. Some of these rights will only apply in limited circumstances.

The right to erasure- you have the right to request that RDC Media erase your personal data, under certain conditions. This right only applies in limited circumstances and will not usually apply where it remains necessary for us to process your information for the purposes for which it was collected, or if we are otherwise required by law to retain your information or your information is relevant to a legal dispute.

The right to restrict processing - you have the right to request that RDC Media restrict the processing of your personal data, under certain conditions. For example, these rights will not usually apply when we need to process your information to carry out our day-to-day business functions or where we have a legitimate interest in processing your information. For example, it is necessary for RDC Media to comply with its legal obligations.

The right to object to processing - you have the right to object to RDC Media's processing of your personal data, under certain conditions.

The right to data portability - you have the right to request that RDC Media transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Where we rely on your consent as the legal basis for processing your personal information you may withdraw your consent at any time. For example, where you have subscribed to an e-News service to which you have previously opted-in, you can do so by using the unsubscribe tool.


Your privacy is very important to us. Please contact RDC Media's Privacy Officer via one of the following if you have any questions: Mail: Racing Victoria Privacy Officer, Racing Victoria, 400 Epsom Road, Flemington, Victoria, 3031
Telephone: 1300 139 401
Email: privacyofficer@racingvictoria.net.au

If you are concerned about a possible interference with your privacy, please contact RDC Media's Privacy Officer and RDC Media will investigate the matter. Complaints to RDC Media must be made in writing. If you do not receive a response within 30 days or your concern is not resolved to your satisfaction, you can refer the matter to the Office of the Australian Information Commissioner (OAIC).

Before you can lodge a complaint with the OAIC, you will generally need to complain directly to RDC Media. Details on how to lodge a complaint with OAIC are set out on the OAIC's website here.

The OAIC can also be contacted on 1300 363 992.